Terms of service

Terms of Service

Welcome to Maameelsa official online store. By accessing or using our website, you agree to comply with the following Terms of Service. Please read them carefully before placing any order.

General Conditions

Maameelsa reserves the right to refuse service, cancel orders, or limit quantities at our discretion in cases involving suspected fraud, abuse, or violation of our store policies.

By using this website, you confirm that the information provided during checkout is accurate, complete, and current.

Products & Availability

We aim to display product descriptions, images, and colors as accurately as possible. However, slight variations may occur depending on device screens and product batches.

All products are subject to availability. Prices and product availability may change without prior notice.

Orders & Payments

Orders are confirmed only after successful payment authorization.

We accept secure online payments through approved payment providers including Credit Card, Mada, Apple Pay, and other available payment methods displayed during checkout.

Maameelsa reserves the right to cancel or refuse any order suspected of fraudulent activity.

Shipping & Delivery

Delivery times are estimates and may vary depending on location, courier operations, weather conditions, or public holidays.

Customers are responsible for providing accurate shipping information during checkout.

Returns & Exchanges

Returns and exchanges are accepted within 14 days from the delivery date, provided that items are unused, unopened, and returned in their original packaging.

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Non-returnable items include:

Opened food products

Customized or specially prepared orders

Products damaged due to misuse or improper handling

Refund Policy

Approved refunds will be processed to the original payment method.

Depending on your bank or payment provider, refunds may take between 7–14 business days to appear in your account.

Intellectual Property

All website content including logos, images, product descriptions, graphics, and branding materials are the property of Maameelsa and may not be copied, reproduced, or used without written permission.

Limitation of Liability

Maameelsa shall not be held responsible for indirect, incidental, or consequential damages resulting from the use of our products or services, except where required by applicable law.

Governing Law

These Terms of Service are governed by the applicable laws and regulations of Saudi Arabia.

Contact Information

Maameelsa
Riyadh, Saudi Arabia

Email: info@maameelsa.com
Phone / WhatsApp: +966 503730609